Humanamilitary - TRICARE Prime is a managed care option available in Prime Service AreasGeographic areas in the U.S. where we offer TRICARE Prime. They ensure medical readiness of active duty by adding to the capability and capacity of military hospitals and clinics. Prime Service Areas were also built around the Base Realignment and Closure …

 
Dec 6, 2023 · 1-866-773-0404. Active Duty Dental Program. United Concordia. 1-866-984-2337. TRICARE Dental Program. United Concordia. TDD/TTY: 711. CONUS50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands: 844-653-4061. . Haunting adaline

Treatment at an urgent care center. Beneficiaries have the option to seek urgent care treatment at an urgent care center or by seeing a TRICARE network provider with one of the following primary specialty designation: Must be a network provider that is a specialty that could be a PCM, but does not have to be a PCM. Primary care cost shares apply.Humana Military is a leading provider of health care services and solutions for the TRICARE East Region. Learn more about who we are, what we do, and how we serve our beneficiaries and providers.Humana Military’s web-based eligibility check option allows you to use either the sponsor SSN or the DBN member ID to verify eligibility. A current approved referral/authorization number for the patient also works when using our web-based eligibility check. All eligible family members and survivors age 75 or older are issued permanent ID cards. These …We would like to show you a description here but the site won’t allow us. We encourage you to read and adhere to the policy outlined in the TRICARE Operations Manual (TOM), Chapter 18 Section 4. If you have questions or concerns about the policy, please contact DHA directly at [email protected], or contact Humana Military at (866) 323-7155. Access the TRICARE manuals. Vision care savings. Save up to 40% off retail price eyeglass frames with additional discounts on lens options. Get as much as 15% off the retail price of conventional contact lenses. Save up to 15% off the retail price or 5% off the promotional price for Lasik or Photoreactive Keratectomy (PRK) services at the U.S. Laser Network.See what else there is to discover or download now to start exploring! Humana Military offers self-service tools for beneficiaries, providers and government associates. Log in here.Identity Management is DS Logon's secure, self-service logon ID created by the Defense Manpower Data Center (DMDC) as an enterprise identity credential that allows individuals affiliated with the Department of Defense (DoD) or the Department of Veterans Affairs (VA) access to websites.Providers must be TRICARE-certified in order to file claims and receive payment for TRICARE services. Certified providers must meet the licensing and certification requirements of TRICARE regulations and practice for that area of healthcare. For more information, please see our certification application FAQs. All referrals and authorizations must be submitted through provider self-service . When completing a referral, always include the sponsor's TRICARE ID, diagnosis and clinical data explaining the reason for the referral. If the patient needs services beyond the referral’s evaluation and treatment scope, the PCM must approve additional services. TRICARE requires providers to file claims electronically with the appropriate HIPAA-compliant standard electronic claims format. All claims must be submitted electronically in order to receive payment for services. 98% of claims must be paid within 30 days and 100% within 90 days. All claims for benefits must be filed no later than one year ... Expressable offers personalized, face-to-face speech therapy from home - with weekly education, caregiver support and goal tracking to help you or your child reach your communication goals. More information. Additional information. Our new telemedicine options allow you to receive necessary services through interactive audio/video technology. TRICARE Pharmacy Program Express Scripts, Inc. 1-877-363-1303 Details > TRICARE Pharmacy Home Delivery 1-877-363-1303 Details > TRICARE Dental Program Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started. Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started.Provider handbook. Policies, guidelines and more. TRICARE East providers learn more about the programs Humana Military offers to improve and sustain the …Payment options. Electric Funds Transfer (EFT) or allotment payments are the safest, no-hassle ways to make your monthly premiums. Prime and Select retired beneficiaries are required to pay monthly enrollment fees via allotment, when feasible. Recurring credit card payments and one-time payments are also available. Set up allotment. Set up EFT.Mail your enrollment form to Humana Military at TRICARE East Region c/o Humana Military Attn: PNC Bank PO Box 105838 Atlanta, GA 30348-5838 Fax: (866) 836-9535 Download Select enrollment form. Download Prime enrollment formLOUISVILLE, Ky.-- (BUSINESS WIRE)-- Humana Military, a wholly owned subsidiary of Humana Inc. (NYSE: HUM), announced today that it has appointed healthcare industry veteran Karen Moran to Senior Vice President, President of Humana Military, effective January 1, 2023. She is the first woman to hold this role in its 26-year history …Feeling down, depressed or hopeless. Trouble falling or staying asleep, or sleeping too much. Feeling tired or having little energy. Poor appetite or overeating. Feeling bad about yourself - or that you are a failure or have let yourself or your family down. Trouble concentrating on things, such as reading the newspaper or watching television.Humana Military is a proud partner of MSEP which helps military spouses find rewarding work through partnerships with national companies who agree to allow the military spouse the option of taking their job with them when they move to a new duty station. The Employment Readiness Program provides job search training, help with resumes and ...Aug 5, 2021 · Toll-free: 1-800-538-9552 TTY/TTD: 1-866-363-2883 Fax: 1-800-336-4416 (Primary) or 1-502-335-9980 (Alternate)Update DEERS Online The Humana Military app makes it easier than ever to access claims, referrals and authorizations, payment options, in-network care and more. See what else there is to discover or download now to start exploring! Humana Military offers self-service tools for beneficiaries, providers and government associates. Log in here. All referrals and authorizations must be submitted through provider self-service . When completing a referral, always include the sponsor's TRICARE ID, diagnosis and clinical data explaining the reason for the referral. If the patient needs services beyond the referral’s evaluation and treatment scope, the PCM must approve additional services. To use beneficiary self-service site, plan members must be 18 years or older to register. Once registered, you will have access only to your records and those for covered dependents less than 18 years of age. Spouses will not be able to view each other's records, nor will they be able to view records for their dependents over 18 years of age. Screenshots. This app will allow you to view the details of your claims and referral and authorizations including status, provider information and associated dates. You can also view, print, share to files and email your Explanation of Benefits (EOBs) and Referral Letters. In addition, you can view your eligibility, PCM information, cat cap and ...Call your regional contractor: East—Humana Military: 1-800-444-5445. West—Health Net: 1-844-866-WEST (9378) Mail or Fax. Mail your enrollment form to your regional contractor. The address is on the form. East Enrollment Form. West Enrollment Form. * You can only enroll online if you live in a Prime Service Area. Learn More TRICARE fact sheets, handbooks and other educational materials. TRICARE is the uniformed services health care program for active duty service members (ADSMs), active duty family members (ADFMs), National Guard and Reserve members and their family members, retirees and retiree family members, survivors, and certain former spouses ... Call your regional contractor: East—Humana Military: 1-800-444-5445. West—Health Net: 1-844-866-WEST (9378) Mail or Fax. Mail your enrollment form to your regional contractor. The address is on the form. East Enrollment Form. West Enrollment Form. * You can only enroll online if you live in a Prime Service Area.Online Provider Directory. You can search the directory for providers by location or by name. Search by location. Search by provider name. Locate a Quest Diagnostics Patient Service Center. Locate a LabCorp Patient Service Center.HumanaMilitary.com or by phone at (800) 444-5445 • Humana Military will notify the beneficiary and providers of an approved referral or authorization Tips for hospital admission notifications Submitting the notification online at HumanaMilitary.com is the quickest and most convenient way to notify Humana Military of a hospital admission.The MyHumana app makes it easier than ever to access ID cards, claims, in-network providers and drug pricing. There’s more to discover inside. Download now and start exploring. Use 1 secure sign-in for all of your accounts, including MyHumana, Go365 and CenterWell Pharmacy.Online enrollment is easy using Beneficiary Web Enrollment (BWE) *. With BWE, you can make changes to your Primary Care Manager (PCM), pay enrollment fees and add Other Health Insurance (OHI) if applicable. *Prime beneficiaries may only enroll online if they live in a Prime Service Area (PSA). Please note that a Common Access Card (CAC) , DFAS ...If you experience problems using the Humana Military Provider Locator, please call 1-800-444-5445 at any time. If you experience problems with any other part of the Humana Military web site, please call 1-800-444-5445 between the hours of 8:00 AM and 7:00 PM Eastern Time, Monday through Friday. TRICARE East PCM Selection ...Payment options. Electric Funds Transfer (EFT) or allotment payments are the safest, no-hassle ways to make your monthly premiums. Prime and Select retired beneficiaries are required to pay monthly enrollment fees via allotment, when feasible. Recurring credit card payments and one-time payments are also available. Set up allotment. Set up EFT. Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started. We would like to show you a description here but the site won’t allow us.Humana Military is a healthcare provider for military personnel and their families in the TRICARE East Region. It offers self-service options, flu and COVID vaccines, CHCBP, …Partner Site Secure Services; Beneficiary Web Enrollment Website on milConnect. Log in or Register. Update your information in the Defense Enrollment Eligibility Reporting System (DEERS) A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as …Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started.Feeling down, depressed or hopeless. Trouble falling or staying asleep, or sleeping too much. Feeling tired or having little energy. Poor appetite or overeating. Feeling bad about yourself - or that you are a failure or have let yourself or your family down. Trouble concentrating on things, such as reading the newspaper or watching television.TRICARE Prime Remote (TPR) is a managed care option available in remote areas in the United States. By law, you can only use TPR if both your sponsor's home and work addresses are more than 50 miles (or one hour's drive time) from a military hospital or clinic. Check the Plan Finder to see if you may qualify.Title: Patient referral authorization form Author: Humana Military Keywords: referral, authorization, form, patient, beneficiaery Created Date: 2/13/2019 2:52:41 PMThe MyHumana app makes it easier than ever to access ID cards, claims, in-network providers and drug pricing. There’s more to discover inside. Download now and start exploring. Use 1 secure sign-in for all of your accounts, including MyHumana, Go365 and CenterWell Pharmacy.We would like to show you a description here but the site won’t allow us. Springtime is a great time to review your information to ensure your self-service account is accurate! Log in to review current details and make any changes by clicking on the view/update link next to your location address in the group information section. View demo to get started. Pay by phone. Call our Customer Care department at the number listed on the back of your Humana member ID card to make a payment or sign up for auto pay. Humana subscribers can pay your plan premium online with Express Pay or by signing into MyHumana to select how you want to pay your bill.Learn how to submit claims for healthcare services received from non-network providers or specialty pharmacy items. Find out when providers will submit claims on your behalf and …Jul 5, 2023 · TRICARE –Health Net Federal Services. 1-844-866-9378. TRICARE Overseas Region–International SOS Government Services, Inc. TRICARE For Life. For U.S. and U.S. Territories, call WPS-Military and Veterans Health: 1-866-773-0404 TDD 1-866-773-0405. For all other overseas areas, call . Provides information about how to book appointments<br/>. The Humana Military app makes it easier than ever to access claims, referrals and authorizations, payment options, in-network care and more. See what else there is to discover or download now to start exploring! Humana Military offers self-service tools for beneficiaries, providers and government associates. Log in here.This app will allow you to view the details of your claims and referral and authorizations including status, provider information and associated dates. You can also view, print, share to files and email your Explanation of Benefits (EOBs) and Referral Letters. In addition, you can view your eligibility, PCM information, cat cap and …Identity Management is DS Logon's secure, self-service logon ID created by the Defense Manpower Data Center (DMDC) as an enterprise identity credential that allows individuals affiliated with the Department of Defense (DoD) or the Department of Veterans Affairs (VA) access to websites. All referrals and authorizations must be submitted through provider self-service . When completing a referral, always include the sponsor's TRICARE ID, diagnosis and clinical data explaining the reason for the referral. If the patient needs services beyond the referral’s evaluation and treatment scope, the PCM must approve additional services. Online Provider Directory. Providers found. Search filter (s): Zip code. DISCLAIMER: In an effort to provide you with additional information for your discussion with your healthcare provider regarding the delivery of your baby, you may see a stork image next to certain hospitals. These stork images represent self-reported and validated ... With medical records attached. New claim submission instructions. EDI Payer ID: TREST (Preferred method) Red optical character recognition (preferred) and black paper claim forms should be sent to: TRICARE East Region Claims. Attn: New Claims. PO Box 7981. Madison, WI 53707-7981. Fax: (608) 327-8522. The Humana Military app makes it easier than ever to access claims, referrals and authorizations, payment options, in-network care and more. See what else there is to discover or download now to start exploring! Humana Military offers self-service tools for beneficiaries, providers and government associates. Log in here. Humana will increase the use of Cohere's prior authorization platform to include diagnostic imaging and sleep services. The collaboration aims to improve the efficiency …Humana Military is a proud partner of MSEP which helps military spouses find rewarding work through partnerships with national companies who agree to allow the military spouse the option of taking their job with them when they move to a new duty station. The Employment Readiness Program provides job search training, help with resumes and ...To use beneficiary self-service site, plan members must be 18 years or older to register. Once registered, you will have access only to your records and those for covered dependents less than 18 years of age. Spouses will not be able to view each other's records, nor will they be able to view records for their dependents over 18 years of age.If you are interested in participating in Humana Military’s East region network as a contracted provider, please fill in and submit the requested information. You will be contacted by a representative shortly. Humana Military is currently not accepting requests to join the medical surgical network. Do not complete this form unless you are an …Humana Military is committed to preserving the integrity, flexibility and durability of the Military Health System (MHS) by offering beneficiaries access to the finest healthcare services available, thereby contributing to the continued superiority of US combat readiness Humana Military claims subcontractor Wisconsin Physicians Service (WPS) is Humana …West Region States. The TRICARE West Region includes the states of Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (except the Rock Island Arsenal area ...Mar 15, 2024 · The Humana Military app makes it easier than ever to access claims, referrals and authorizations, payment options, in-network care and more. See what else there is to discover or download now to start exploring! Humana Military, in partnership with TRICARE, is proud to serve beneficiaries in the East Region. Beneficiaries can find information ... Customer service representatives are available to assist you Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445. Calling from overseas? Use the exit code of the country you are calling from, and then dial 1 (502) 318-9986. You are responsible for any charges for making the call. The Humana Military app makes it easier than ever to access claims, referrals and authorizations, payment options, in-network care and more. See what else there is to discover or download now to start exploring! Humana Military offers self-service tools for beneficiaries, providers and government associates. Log in here. Humana Military offers self-service accounts for adults 18 years and older to check eligibility, view claims, make payments, and more. Learn how to register, log in, use the …In this role he also has Management Team accountability for the Company’s Humana Military members, as well as its members enrolled in Medicare Prescription Drug Plans (PDPs). William is a member of the Management Team, which sets the firm's strategic direction, and reports to President and Chief Operating Officer Jim Rechtin. Provider relations (Humana/ChoiceCare) For participation status, requests to join the network and contract-related questions. 800-626-2741. Open 8 a.m. to 5 p.m. Central time, Monday through Friday. Springtime is a great time to review your information to ensure your self-service account is accurate! Log in to review current details and make any changes by clicking on the view/update link next to your location address in the group information section. View demo to get started. Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started. Access your benefits, referrals, claims and more with a self-service account. Log in or register with DS Logon or Humana Military User ID and password. Activate your MyHumana account. If you need to activate your account, follow these steps: Go to the Start your online Humana profile activation page. Choose “I’m a Member” and select the “Start activation now” button. Select your member type and enter your ID number, date of birth and ZIP code. Enable 2-factor authentication so you ...Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started.LOUISVILLE, Ky.-- (BUSINESS WIRE)-- Humana Military, a wholly owned subsidiary of Humana Inc. (NYSE: HUM), announced today that it has appointed healthcare industry veteran Karen Moran to Senior Vice President, President of Humana Military, effective January 1, 2023. She is the first woman to hold this role in its 26-year history …We would like to show you a description here but the site won’t allow us. Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started. Behavioral health resources. We are committed to supporting the behavioral and physical health and well-being of TRICARE beneficiaries. We recognize the unique needs of this population, and we are ready to do our part to ensure providers have the information and resources necessary to deliver the appropriate level of care at the right time.Call your regional contractor: East—Humana Military: 1-800-444-5445. West—Health Net: 1-844-866-WEST (9378) Mail or Fax. Mail your enrollment form to your regional contractor. The address is on the form. East Enrollment Form. West Enrollment Form. * You can only enroll online if you live in a Prime Service Area.Partner Site Secure Services; Beneficiary Web Enrollment Website on milConnect. Log in or Register. Update your information in the Defense Enrollment Eligibility Reporting System (DEERS) A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as … Humana Military is dedicated to utilizing small businesses to help us achieve success. We work diligently to bring small, disadvantaged, women-owned, Veteran-owned and service-disabled Veteran-owned businesses and those small businesses located in HUBZones, into our circle of vendors, subcontractors and teammates. Documented in the service family care plan and submitted to Humana Military. Approved TP must identify the level of the nanny’s participation to include specific goals. Caregiver training does not exceed parent training (CPT codes 97156 and 97157) No other individuals are considered family or caregivers under the ACD.Mar 15, 2024 · The Humana Military app makes it easier than ever to access claims, referrals and authorizations, payment options, in-network care and more. See what else there is to discover or download now to start exploring! Humana Military, in partnership with TRICARE, is proud to serve beneficiaries in the East Region. Beneficiaries can find information ... Creating partnerships inside and outside our organization helps us amplify and scale our ability to drive impact and deliver better outcomes for our members, patients, employees and communities. In 2023, our commitment to affordable housing reached $90 million, and Humana Healthy Horizons contributed $10 million in community …Start a career with purpose at Humana. Learn more about our clinical, customer care, tech, corporate and student opportunities.Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started.The referral for ABA form and supporting documentation may be faxed when needed to (877) 378-2316. Please be aware that failure to provide necessary clinical information may result in delays, terminations of authorized care and denials for pended claims. Upon receipt of the referral, Humana Military authorizes an initial ABA assessment, TP ...Humana Military will send an authorization notice which covers your child’s ABA assessment; Your child’s provider will complete the ABA assessment and develop a treatment plan; Your child will receive an authorization notice for every six months of approved ABA services; ABA services are only available in locations with Board … View coverage, check eligibility, make payments and more. Through the coverage tab, you can view your eligibility, TRICARE health plan program and PCM information. You can also view your cat cap and deductible (where applicable), make payments and find care. With the new and improved Humana Military app, we've simplified your healthcare. You ... Humana Military is a government contractor that partners with the Department of Defense to provide health care services for military members, retirees and their families in the …When logged in to self-service, you can start a chat session with Humana Military’s customer service representatives or send a secure message. The customer service representatives are available Monday to Friday, 8 a.m. to 6 p.m. ET. Follow these easy steps for how to use secure messaging. You can use secure messaging 24/7.Compare Humana Medicare plans where you live. Humana makes it easy to find the best Medicare plans for you—near you. Simply enter your zip code to look up plan coverage and costs, see if your drugs are covered or check if your doctors are in our network. Get started now! For more information about this program, please call the ICT toll-free number at (800) 881-9227. Our specialty care programs place a special emphasis on beneficiaries who require specific care through any stage of life. Support is available during pregnancy, post-hospital care, dealing with chronic conditions or transplantation processing.

If you experience problems using the Humana Military Provider Locator, please call 1-800-444-5445 at any time. If you experience problems with any other part of the Humana Military web site, please call 1-800-444-5445 between the hours of 8:00 AM and 7:00 PM Eastern Time, Monday through Friday. TRICARE East PCM Selection .... Sih market

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Humana Military’s web-based eligibility check option allows you to use either the sponsor SSN or the DBN member ID to verify eligibility. A current approved referral/authorization number for the patient also works when using our web-based eligibility check. All eligible family members and survivors age 75 or older are issued permanent ID cards.The referral for ABA form and supporting documentation may be faxed when needed to (877) 378-2316. Please be aware that failure to provide necessary clinical information may result in delays, terminations of authorized care and denials for pended claims. Upon receipt of the referral, Humana Military authorizes an initial ABA assessment, TP ...Humana Military is a leading provider of health care services and solutions for the TRICARE East Region. Learn more about who we are, what we do, and how we serve our beneficiaries and providers.Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started. Mail your enrollment form to Humana Military at TRICARE East Region c/o Humana Military Attn: PNC Bank PO Box 105838 Atlanta, GA 30348-5838 Fax: (866) 836-9535 Download Select enrollment form. Download Prime enrollment form We would like to show you a description here but the site won’t allow us.Customer service representatives are available to assist you Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445. Calling from overseas? Use the exit code of the country you are calling from, and then dial 1 (502) 318-9986. You are responsible for any charges for making the call.Beneficiary options. Military hospital or clinic. Military hospitals and clinics on bases/posts generally have their own pharmacies and offer the least expensive prescription option, for the medications that they have in stock. Before visiting, call the military pharmacy to confirm our prescription is available. TRICARE Home Delivery.Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started. Continue with DS Logon. Register your account to start managing your benefits on the go! With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older. DS Logon can be used to access self-service and the mobile app. Log in or register to get started. The letters, utilized as a coversheet, allow Humana Military to quickly document and identify beneficiaries via barcode and OCR recognition, speeding up the process. To ensure your documentation is processed quickly, please send a single correspondence or fax with information regarding a single beneficiary. If multiple pieces of correspondence are … Customer service representatives are available to assist you Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445. Calling from overseas? Use the exit code of the country you are calling from, and then dial 1 (502) 318-9986. You are responsible for any charges for making the call. The CRD is a multi-state search tool that provides access to comprehensive information on national, state and local community-based facilities. The directory houses details on each listing, allowing you and your providers to connect with local resources, including autism services. Search for TRICARE East providers, Primary Care Managers (PCM ...Dental Care. Dental coverage is separate from TRICARE's medical coverage. Your dental coverage is based on who you are: When ActivatedCalled or ordered to active duty service for more than 30 days in a row.: Covered by active duty dental benefits. When Not Activated: Can enroll in the TRICARE Dental Program at any …Call the Government Self-Service Portal Help Desk. Phone number: 1-800-334-4817. Hours of operation: 8 a.m. and 5 p.m. ET, Monday through Friday excluding holidays..

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